Privacy Policy
Last updated: June 12, 2026
Riparian Media LLC ("Riparian Media," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit riparianmedia.com (the "Site"), use our store, sign up for our newsletter, or otherwise interact with us online and what choices and rights you have over that information.
This policy covers our online activities only. It does not cover information collected offline or through channels other than the Site. If you have questions, contact us at hello@riparianmedia.com.
Who We Are
Riparian Media LLC is a creative agency headquartered in Vancouver, Washington, serving clients across the Portland–Vancouver metro and beyond. For the purposes of applicable privacy laws, Riparian Media LLC is the "controller" (or "business") responsible for your personal information. Our registered business name with the Washington Secretary of State Oregon Secretary of State is Riparian Media LLC.
Information We Collect
Information you provide directly:
- Contact and inquiry details. When you fill out a contact form, book a consultation, or email us, we may collect your name, email address, phone number, company name, the contents of your message, and anything else you choose to share.
- Newsletter sign-ups. When you subscribe to our newsletter, we collect your email address (and any name or details you provide) through our email platform, Kit (kit.com). You can unsubscribe at any time using the link in any email.
- Quiz and lead-magnet submissions. If you complete a quiz, download a resource, or fill out a lead form, we collect the information you submit, such as your name, email, and your responses.
- Store purchases. When you buy from The Eel Suite store, we collect the information needed to process your order — your name, billing and (if applicable) shipping address, email, and order details. Payment card information is collected and processed directly by our payment processor Stripe, via Webflow Ecommerce and is not stored by Riparian Media.
Information collected automatically
When you visit the Site, we and our service providers automatically collect certain technical information, including your IP address, browser type, device type, internet service provider, referring/exit pages, date and time stamps, and how you navigate the Site. We collect this through server log files and cookies (see Cookies and Tracking below).
Information from third parties
We may receive limited information from the platforms we use — for example, aggregate engagement data from our email platform, analytics providers, or our social media accounts (Instagram, LinkedIn).
How We Use Your Information
We use the information we collect to:
- Provide, operate, maintain, and improve the Site and our store;
- Respond to your inquiries and provide our services;
- Process and fulfill orders from The Eel Suite store;
- Send you our newsletter and marketing communications (with your consent where required), which you can opt out of at any time;
- Understand how visitors use the Site so we can improve it;
- Detect, prevent, and address fraud, security issues, and technical problems; and
- Comply with our legal obligations.
We do not sell your personal information, and we do not share it for cross-context behavioral (targeted) advertising. See Your Privacy Rights below.
How We Use Your Information
Like most websites, the Site uses cookies and similar technologies to remember your preferences, keep your shopping cart working, understand Site usage, and improve your experience. We use:
- Essential cookies required for the Site and store/checkout to function.
- Analytics cookies through Google Analytics (GA4) to understand aggregate Site usage.
You can disable or delete cookies through your browser settings; note that disabling essential cookies may affect how the Site and store work.
Global Privacy Control and universal opt-out signals.
Some browsers and extensions let you broadcast a universal opt-out preference signal, such as Global Privacy Control (GPC). Where required by law, we treat a recognized GPC signal as a valid request to opt out of any sale or sharing of personal information from that browser or device.
Service Providers We Share Information With
We share personal information only with service providers who help us run our business, and only as needed to perform their services. These currently include:
- Webflow — Site hosting and store/e-commerce platform.
- Stripe — payment processing for store purchases.
- Google Analytics — Site analytics.
- Calendly — scheduling consultations.
These providers are permitted to use your information only to provide services to us. We may also disclose information if required by law, to enforce our agreements, or to protect the rights, safety, and property of Riparian Media, our clients, or others.
Service Providers We Share Information With
We keep personal information only as long as needed for the purposes described in this policy — for example, to maintain your newsletter subscription until you unsubscribe, to fulfill and keep records of store orders, or to comply with legal, tax, and accounting obligations. When information is no longer needed, we delete or de-identify it.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage over the internet is completely secure, however, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have rights over your personal information. To exercise any of these rights, email us at
hello@riparianmedia.com. We will respond within the timeframe required by applicable law and will not discriminate against you for exercising your rights. We will take reasonable steps to verify your identity before fulfilling a request.
Oregon residents (Oregon Consumer Privacy Act)
If you are an Oregon resident, you may have the right to:
- Confirm whether we process your personal data and access that data;
- Obtain a list of the specific third parties to whom we have disclosed your personal data;
- Correct inaccuracies in your personal data;
- Request deletion of your personal data;
- Obtain a portable copy of your personal data; and
- Opt out of the sale of personal data, targeted advertising, and certain profiling.
You may submit a request yourself or through an authorized agent, and you may use a recognized universal opt-out mechanism such as Global Privacy Control. If we deny your request, you may appeal by replying to our response; if your appeal is denied, you may contact the Oregon Department of Justice.
California residents (CCPA/CPRA)
If you are a California resident, you may have the right to:
- Know the categories and specific pieces of personal information we have collected about you;
- Know the categories of sources, the purposes for collecting it, and the categories of third parties we share it with;
- Request deletion of your personal information;
- Correct inaccurate personal information; and
- Opt out of the "sale" or "sharing" of personal information (we do not sell or share personal information for cross-context behavioral advertising).
EU/UK residents (GDPR)
If you are in the European Economic Area or the United Kingdom, you may have the right to access, correct, erase, restrict, or object to the processing of your personal data, and the right to data portability. You may request a copy of your personal data free of charge for your first request. Where we rely on your consent to process data, you may withdraw it at any time. You also have the right to lodge a complaint with your local data protection authority.
Children's Privacy
The Site is not directed to children. We do not knowingly collect personal information from children under 13. We do not sell the personal data of anyone we know to be under 16, and we do not process the personal data of anyone under 16 for targeted advertising or profiling. If you believe a child has provided us personal information, contact us at
hello@riparianmedia.com and we will promptly delete it.
Third-Party Links
The Site may link to third-party websites and platforms we do not control. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes will be reflected on this page. Your continued use of the Site after an update means you accept the revised policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
hello@riparianmedia.com
